We value all of our Rebel Decal customers and want to make you aware of consistent delays with USPS (Economy Shipping). We have received many notifications from the postal service that they are working to keep up with heightened shipping volume and limited employee availability. We have seen these delays, especially with First Class delivery, and have seen also delays in tracking updates on packages.
Impacted shipping origin states include but are not limited to: Texas, Washington, Colorado, Utah, New Mexico, Oklahoma, Arkansas, Tennessee, Kentucky, Kansas, Nebraska, Missouri, Illinois, Indiana, Michigan, Ohio, Pennsylvania, Connecticut, Delaware, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Rhode Island, Vermont, and Virginia.
While carriers continue to deal with a higher-than-normal volume in online orders, you should expect multi-day delays and limited tracking information. We always provide tracking information so you can monitor your orders throughout the shipping process.
While Rebel Decal always fulfills and ships your order within 2-5 business days, up to 7 business days for custom orders, here are the shipping timeframes we have been experiencing with these delays:
(Economy Shipping) USPS First Class: 14-28 days
Our recommendation, if you would like your order before 28 days, is to please choose the UPS options. We have found that UPS is tracking and deliveries are timely.
If you have any questions about your tracking, the following steps can be taken:
1. Add a tracer to your tracking. Enter your information to receive updates on shipping. We have seen that this helps the tracking of your shipment.
2. If you are not seeing tracking within 14 business days, contact USPS Customer Service and create a claim on your package.
3. If you do not see tracking within 30 business days, please contact us, we are happy to help you.